Fiat Ledgers
Efficiently track all your fiat currency transactions in one unified platform.
VC Ledgers
Manage and monitor your virtual currency transactions with our user-friendly VC ledger interface.
Pilsenga offers customised financial solutions for mid-market companies. Benefit from instant SEPA payments, streamlined E-Money & IBAN services, and future-proof your European reach with Euro system access.
Experience customer support that’s truly tailored to your needs and dedicated to your success.
Efficiently track all your fiat currency transactions in one unified platform.
Dedicated services tailored to your company’s unique needs
IBAN Account
EURO IBAN Account
Batch Payment
Companies that wish to pay their payroll and suppliers
Dedicated Support
Business dedicated managers
Digital Wallet
Wallet for Digital Assets and FIAT
Accounting Package
Efficient record of your financial transactions
Choose Pilsenga for our unrivalled support, and discover an ecosystem that caters to all your financial needs
Transfers
Experience the ease of both IBAN and domestic transfers, seamlessly bridging global and local transactions.
Payment Gateway
Unlock the power of flexibility with a payment gateway that supports over 180 methods, catering to every business need.
Pilsenga provides E-Money and IBAN Solutions that seamlessly integrate your business into the expansive European SEPA network with your own IBAN account.
Our exclusive network of clients benefits from dedicated customer service and low fees. Join today and open the doors to a dynamic financial ecosystem.
Experience personalized attention like never before with our multilingual client managers. Fluent in Spanish, English, and Italian, our dedicated team ensures your unique business needs are met with ease and precision.
Effortlessly generate and export custom statements tailored to your needs whenever you need them. Choose your preferred date range or currency, and download your data in a format that suits you best - PDF, CSV, or XLS.
With a team steeped in the financial industry, we know that handling your money is about trust and rigorous risk assessment. We meticulously guide you through each step of the onboarding process, guaranteeing a smooth and secure transition to Pilsenga.
At Pilsenga, we believe in personalized, dedicated support tailored to your financial needs.
Whether you have a question about our E-Money & IBAN services, need assistance with cross-border payments, or want to explore our cutting-edge digital banking solutions, our team is ready to assist you.
Got a Question or Need Support? Don’t hesitate to reach out! Our experienced client managers are available 24/7 to provide you with the information and guidance you need in English, Spanish, and Italian.
Interested in a Partnership or Collaboration? We love to innovate and grow with like-minded businesses. Contact us to discuss how we can work together.
Pilsenga offers dedicated account managers that you can connect with directly via phone or your preferred messaging app 24/7 to take of all your business needs
Pilsenga UAB offers services provided by Moorwand Ltd, which is registered in England and Wales with company number 08491211. Moorwand Ltd is an authorized electronic money institution regulated by the Financial Conduct Authority (FCA) with reference number 900709, and operates in accordance with FCA standards and regulations.
The onboarding process requires signing up, filling out some information about your business, and uploading relevant business documentation. After providing the documents, your account will be validated within 1 business day. Dedicated client managers are available to assist you throughout the entire process.
Yes, you can perform transactions with all SEPA countries.
No, SWIFT transactions are not supported.
You may commence transactions with your IBAN once the onboarding process has been completed and the IBAN is activated. Please be aware that activation of the IBAN is contingent upon the successful completion of the onboarding process and may require additional verification.
Pilsenga utilizes the SEPA Instant scheme when the receiving bank supports it. For SEPA Instant transactions, payments are processed immediately. All SEPA banks in the target countries will receive instant payments. Payments to destinations outside the SEPA area may take up to 48 working hours to process.
What if the SEPA bank supports only SCT?
If the receiving SEPA bank supports only SCT (SEPA Credit Transfer) and not SEPA Instant, payments will be processed according to the bank’s cut-off times. Transactions submitted after the cut-off time, or during a weekend or public holiday, will be processed on the next calendar business day.
Yes, documents are required for each transaction for security reasons. Pilsenga aims to ensure the efficiency of these transactions to make them as smooth and convenient as possible.
Please see our pricing pages for more information on our E-Money and IBAN and Depository & Exchange services.
Yes, we support batch payments and provide you with the tools and information necessary to guide you through the process. Additionally, our client managers will be available to assist you should you have any questions.
If you have any other questions or queries, please feel free to reach out to our friendly team at support@pilsenga.com who will be happy to help.
To open an individual account 18 years old is the minimum.
Once the transfer is requested, the approved payment instruction passes to our payment partner, they continue the process and the transaction will be completely processed. There is a short period of time in which the transfer could be canceled.
If you wish to cancel or recall your transfer please contact our support team at support@pilsenga.com and we will let you know if the request is possible for your transfer.
As a Programme Manager of a regulated financial institution, Pilsenga is not allowed to provide payment services to certain countries, banks, and entities.
Pilsenga doesn’t currently support:
– Other currencies than Euro bank transfers
– SWIFT transfers
Pilsenga does not currently support transfers to outside SEPA system and countries.
There are multiple reasons, but most common are:
– Exceeding transfer limits. Check your limits in the agreement we sent by email when you signed up.
– Incorrect recipient details. The beneficiary bank may have rejected the transfer if the recipient account details don’t match.
– Recipient account closed. The account you’re transferring may not be able to accept SEPA transfers or may have been closed.
– Insufficient funds. Not enough funds to complete the transfer.
Remember only SEPA Payments transactions are allowed.
If you need more information please contact our support team at support@pilsenga.com.
If the transfer is failed or declined, the funds will be returned to your Pilsenga account.
There could be some triggers activated for security reasons, for example, the first time you transfer to a beneficiary or the amount of the transfer exceeds the usual amount operated.
Probably you´ll have to send more information to do the transaction.
Please contact our support team at support@pilsenga.com.
If the transfer is failed or declined, the funds will be returned to your Pilsenga account.
Bank transfer usually takes up to 48 w hours, but transactions can be stopped by bank for additional verification and documents request.
If you need assistance, you can contact our support team at support@pilsenga.com
E-Money & IBAN Services Fees can be found in our section fee.
To terminate your contract with us contact our support team at support@pilsenga.com.